1. Introduction
Welcome to Xela Tools! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.
2. Information We Collect
We may collect personal information such as your name, contact details, shipping address, and purchase history when you place an order with us.
3. How We Use Your Information
We use your information to:
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Process and fulfill your orders
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Provide customer support
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Improve our services and offerings
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Send order updates and promotional communications (if opted in)
4. Payment Information
Xela Tools only accepts cash on delivery (COD). We do not collect or store credit card or online payment details.
5. Data Protection & Security
We implement appropriate security measures to protect your data from unauthorized access, disclosure, or misuse.
6. Information Sharing
We do not sell, rent, or trade your personal information. However, we may share it with trusted third-party service providers for order fulfillment and delivery purposes.
7. Opt-Out & Your Choices
You may opt out of receiving promotional emails by clicking the unsubscribe link in our emails or contacting us at [email protected]. Please note that transactional emails related to orders and deliveries will still be sent.
8. Cookies & Tracking Technologies
We may use cookies and similar tracking technologies to enhance user experience. You can manage your cookie preferences through your browser settings.
9. Changes to This Policy
We may update this Privacy Policy from time to time.
10. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:
Email: [email protected]