1. Introduction
Welcome to Xela Tools! These Terms and Conditions govern your use of our website and services. By placing an order, you agree to abide by these terms.

2. Ordering & Payments

  • All orders are subject to availability and confirmation.

  • Xela Tools only accepts cash on delivery (COD) as the payment method.

  • Prices listed on our website are final, excluding applicable taxes and delivery charges (if any).

3. Shipping & Delivery

  • We strive to process and deliver orders within the estimated timeframe.

  • Delivery times may vary due to factors beyond our control.

  • Customers must provide accurate shipping details. Xela Tools is not responsible for delivery issues due to incorrect information.

4. Returns & Refunds

  • Returns are accepted only for defective or incorrect items within 7 days of delivery.

  • To initiate a return, contact us at [email protected] with proof of the issue.

  • Refunds (if applicable) will be processed through cash.

5. Product Warranty

  • We provide a limited warranty on selected products. Warranty details will be mentioned on the product page.

  • Warranty claims must be submitted with proof of purchase.

6. User Conduct

  • Customers must use our website and services lawfully and respectfully.

  • Any fraudulent activities, including false orders, will lead to legal action.

7. Limitation of Liability

  • Xela Tools is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

8. Modifications to Terms

  • We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page.

9. Contact Us
For any inquiries regarding these Terms and Conditions, please contact us at:
Email: [email protected]